E-Counseling or any form of online counseling is not appropriate for the individuals experiencing any of the following circumstances: sexual abuse, domestic or any other violence, eating disorders, severe substance abuse or dependence, thought disorders, or suicidal/homicidal ideation. These require a traditional clinical setting and must be booked through an office appointment only.
However, sometimes, situations make it difficult to get into the office for a session. Phone appointments may replace your office session in some circumstances. Rather than cancel your session, be sure to ask about a phone session.
Please call 678) 920-2608 and allow 24 hours notice for this change of appointment type to avoid cancelation fees.
Please understand that if you consult by phone, your rights to confidentiality cannot be guaranteed in the same way they are safeguarded while meeting in an office. You assume full responsibility in making sure you are in a confidential location to communicate with Dr. McCollum.
Occasionally, the need to communicate with Dr. McCollum may arise between normally scheduled sessions. In this circumstance, please allow up to 24 hours during normal business hours to receive your call back. In the event of an emergency, please call 911 or go to the emergency room that best suits your needs and insurance plan.